This paper addresses the problem in failing to identify, measure, and monitor the human component (i.e. participant satisfaction) in the delivery of a lean construction project. Traditional measures of lean construction fail to represent or provide insightful commentary to the lengths they measure. The authors of this paper present the team health assessment as a tool that DPR Construction has used to better identify and provide measurement to otherwise unquantifiable indices of a project’s performance. With this tool, project teams are able to facilitate a disciplined approach to learning, learning from the team and as a team, throughout the entire life cycle of design and construction. This added awareness could then be used to better identify and optimize value from a holistic viewpoint.
Language action perspective, benefits realization, action learning, moods, collective learning.