https://doi.org/10.24928/2022/0149

Towards a Citizen Centered Smart City: Integrating LeanThinking and Social Wellbeing

Nada Ismail¹, Mayssa Kalach² & Yorgo Kleib³

¹ME Student, Department of Industrial Engineering and Management, Maroun Semaan Faculty of Engineering and Architecture, American University of Beirut, Beirut, Lebanon, [email protected]
²Lecturer, Maroun Semaan Faculty of Engineering and Architecture, American University of Beirut, Beirut, Lebanon, [email protected], orcid.org/0000-0002-8997-3911
³ME Student, Department of Industrial Engineering and Management, Maroun Semaan Faculty of Engineering and Architecture, American University of Beirut, Beirut, Lebanon, [email protected]

Abstract

Smart Cities have long been viewed from the triple bottom line of the environmental, social, and economic sustainability dimensions paired with an overemphasis on technology adoption. Recently, researchers started to unveil the importance of the social aspect as a core “smartness” indicator on the one hand, and the synergy between “smartness” and lean thinking on the other hand. While lean philosophy aligns well with the sustainability context, it (more importantly) places people at the root of its practices. This paper argues for a Lean Smart City model that elevates the citizens’ social wellbeing and places their values at the core of decision-making to establish for a Citizen-Centered Smart City (CCSC). This is achieved through: (1) investigating the Smart City concepts through a thorough literature review, (2) synthesizing a comprehensive list of social wellbeing indices and mapping them with the underlying lean management principle(s) and (3) developing a framework for a CCSC implementation plan. The framework considers citizens’ social wellbeing indices as key values in implementing smart city principles.

Keywords

Lean thinking, smart city, collaboration, integration, social sustainability.

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Reference

Ismail, N. , Kalach, M. & Kleib, Y. 2022. Towards a Citizen Centered Smart City: Integrating LeanThinking and Social Wellbeing, Proc. 30th Annual Conference of the International Group for Lean Construction (IGLC) , 4454-455. doi.org/10.24928/2022/0149

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