TY  - CONF
TI  - Last Planner, Everyday Learning, Shared Understanding & Rework
C1  - Lima, Peru
C3  - Proc. 29th Annual Conference of the International Group for Lean Construction (IGLC)
SP  - 697
EP  - 706
PY  - 2021
DO  - 10.24928/2021/0137
AU  - Mossman, Alan
AU  - Ramalingam, Shobha
AD  - The Change Business; +44 7968 485627, alanmossman@mac.com, orcid.org/0000-0003-1769-9164
AD  - Associate Prof, National Institute of Construction Management and Research (NICMAR), Pune,  India, sramalingam@nicmar.ac.in, orcid.org/0000-0003-4026-5866
AB  - Tasks most likely get done right when the performers’ criteria match the criteria of those who receive the completed task (the customers). Knowledge in construction is mostly tacit. Making the tacit explicit is challenging and has to be conversational. Everyday learning and the structured planning conversations in the Last Planner® System (LPS) can help make tacit knowledge explicit. This conceptual paper explores the connections between learning, understandings of criteria and rework in project-based production to understand, how can we reduce rework on projects that arise from performers’ misunderstanding of customer criteria for each task? The preliminary findings are a) Less rework will be required when performers can develop a shared understanding of the criteria for each work task with their customers; b) Shared understanding is most likely when the criteria are explicit; c) Everyday learning will enable the process of making tacit information more explicit. This paper has implications for practitioners as everyday learning and shared understanding will help workers at all levels to continuously share and learn while feeling psychologically safe enough to make mistakes and learn from them. It also suggests further multi-disciplinary research in the area of shared understanding and rework.
KW  - Reliable promising
KW  - Last Planner® System
KW  - flow
KW  - rework
KW  - everyday learning
PB  - 
T2  - Proc. 29th Annual Conference of the International Group for Lean Construction (IGLC)
DA  - 2021/07/14
CY  - Lima, Peru
L1  - http://iglc.net/Papers/Details/1911/pdf
L2  - http://iglc.net/Papers/Details/1911
N1  - Export Date: 23 April 2024
DB  - IGLC.net
DP  - IGLC
LA  - English
ER  -