Performance measurement is an essential element of business management. It provides the necessary information for process control, and makes it possible to establish challenging and feasible goals. It is also necessary to support the implementation of business strategies. Despite the importance of performance measurement, it has not been widely implemented in construction companies and information on the performance of the construction industry as a whole is also scarce. In the last few years, there have been some initiatives concerned the establishment of performance measurement systems for benchmarking in different countries. The objective of this paper is to describe the scope of those initiatives and discuss its potential role for benchmarking construction companies, specially those involved in the development and implementation of new operations management ideas. This investigation is focussed on four initiatives, carried out in Brazil, Chile, the UK and the USA. The paper concludes by proposing some further directions on this research topic.
Performance measurement, benchmarking, construction industry
Costa, D. B. , Formoso, C. T. , Kagioglou, M. & Alarcon, L. F. 2004, 'Performance Measurement Systems for Benchmarking in the Construction Industry' In:, Bertelsen, S. & Formoso, C. T., 12th Annual Conference of the International Group for Lean Construction. Helsingør, Denmark, 3-5 Aug 2004.