Client requirements management aims to improve value generation of construction projects through a systematic process of capturing requirements, processing this information, and making them explicit to the product development team, as well as controlling whether these are properly balanced. This is particular important when resources are limited, such as in low-income housing projects. This process involves a large amount of qualitative information, and need to consider the diversity of requirements that usually exist among different stakeholders. This paper aims to propose a method to model client requirements in social housing projects with the support of Building Information Modeling (BIM). This method was devised to support both the decision-making processes during early design stages, and also the evaluation of projects that have already been delivered. This article is focused on some of the activities involved in the process to model requirements: exploring different ways of modeling client requirements, and identifying and structuring client requirements. One of the main contributions of this article is concerned with the identification and structuring of generic requirements that can serve as a basis for developing new low-income housing.
Client requirements management, low-income house-building projects, product development, modeling client requirements, BIM, value generation.