@inproceedings{Santos1996_12,
  author = {Santos, Aguinaldo dos and Formoso, Carlos T and Hinks, John},
  title = {Method of Intervention on the Flow of Materials in Building Processes},
  booktitle = {4th Annual Conference of the International Group for Lean Construction},
  year = {1996},
  address = {Birmingham, UK},
  url = {https://www.iglc.net/papers/details/12},
  abstract = {This paper discusses some aspects of a method of intervention in building processes that proved to be an effective mechanism for the learning of new production concepts. The intervention technique is designed to act as a starting point in quality and productivity improvement programs, which companies adopt and operate alone and in a competitive manner. It is oriented to producing rapid results, based on low-cost improvements, made   without the need for changes in technology. The method involves an intensive data collection, the group analysis and formulation of a plan of improvements related with the operations strategy. The entire process, including the application of the improvements and a second diagnosis, required around six months for the nineteen small and medium-sized building companies involved. The principal outcomes appear to be a motivation within the companies to continue the process of improvement which the intervention started coupled with changes in the site production culture.     SANTOS, , M.Sc., PhD. student at University of Salford   A.SANTOS@SURVEYING.SALFORD.AC.UK   FORMOSO, Carlos T.,   HINKS, John,},
  keywords = {TQM, productivity, lean production, operations management, building process, process change, learning culture},
}