@inproceedings{Mulholland2022_2037, author = {Mulholland, Sean M. and Banasiak, Meredith and Clevenger, Caroline M. and Staton, Jamie and Brown, Qadry}, title = {Establishing Design Metrics to Inform Design Change, Increase Project Team Communication, and Reduce Waste: A Healthcare Case Study}, booktitle = {Proc. 30th Annual Conference of the International Group for Lean Construction (IGLC)}, year = {2022}, pages = {1134--1143}, address = {Edmonton, Canada}, issn = {2309-0979}, doi = {10.24928/2022/0223}, url = {https://www.iglc.net/papers/details/2037}, abstract = {This study aims to evaluate via a case study the process in establishing post-construction performance goals and their perceived impact to a design and construction project team’s culture. Performance goals were established from an iterative quantitative approach, while the impact to the design and construction team were evaluated by a qualitative method. Preliminary results appear to indicate a likely positive impact to a project team’s culture, level of effort, and trust. Specifically, results may indicate a net positive impact from unambiguous post-construction performance goals to a project team’s perception of its communication and overall project environment, reduction in traditional sources of process waste, and a positive impact to elements associated with cost, schedule, and quality.}, keywords = {Collaboration, Case study, Integration, Value, Integrated Project Delivery}, }