TY  - CONF
TI  - Trust-Builder: A First-Run Study on Active Trust-Building
AU  - Smith, James P.
AU  - Rybkowski, Zofia K.
AU  - Bergman, Mindy
AU  - Shepley, Mardelle
AD  - Primary Contact: Assistant Professor, Department of Construction Science and Management,  Clemson University, Clemson, South Carolina, jps7@clemson.edu
AD  - Assistant Professor, Department of Construction Science, Texas A&M University, College Station,  TX, U.S.A
AD  - Assistant Professor, Department of Psychology, Texas A&M University, College Station, TX,  U.S.A
AD  - Professor, Department of Architecture, Texas A&M University, College Station, TX, U.S.A.
ED  - Kalsaas, Bo Terje
ED  - Koskela, Lauri
ED  - Saurin, Tarcisio Abreu
PY  - 2014
DA  - 2014/06/25
T2  - 22nd Annual Conference of the International Group for Lean Construction
C3  - 22nd Annual Conference of the International Group for Lean Construction
CY  - Oslo, Norway
SP  - 305
EP  - 316
SN  - 2309-0979 (ISSN)
AB  - Despite being a common theme in company mission statements and core values, the role of trust receives little to no active consideration on the construction jobsite. This research attempts to lay the foundation for additional research into trust-building in construction by determining whether or not trust can be actively and deliberately managed by a conscientious and regular analysis of current and upcoming relationships. Three key findings from the literature provide the groundwork for this research: (1) high levels of trust between project participants increase productivity and enhance team performance; (2) trust is built or broken as a cumulative result of our actions and behaviors; and (3) trust levels can be accurately measured. Using student groups as a sample, we tested to see if specific trust-building interventions could be effectively introduced into group interactions. Results show some support for the theory that individuals who deliberately initiated trust-building interventions perceived a higher overall change in trust level towards their peers than other participants.
KW  - Trust
KW  - sustainable relationships
KW  - collaboration
L1  - https://www.iglc.net/papers/details/1081/pdf
UR  - https://www.iglc.net/papers/details/1081
DB  - IGLC.net
LA  - English
N1  - Export date: 04 October 2026
ER  -