TY - CONF TI - Using the Means-End Approach to Understand Perceived Value by Users of Social Housing Projects AU - Brito, Juliana Nunes de Sá AU - Formoso, Carlos Torres AD - PhD Student, Department of Civil Engineering, Federal University of Rio Grande do Sul, Brazil, julianabrito.arq@gmail.com AD - Associate Professor, Department of Civil Engineering, Federal University of Rio Grande do Sul (UFRGS), Porto Alegre, RS, Brazil, formoso@ufrgs.br ED - Kalsaas, Bo Terje ED - Koskela, Lauri ED - Saurin, Tarcisio Abreu PY - 2014 DA - 2014/06/25 T2 - 22nd Annual Conference of the International Group for Lean Construction C3 - 22nd Annual Conference of the International Group for Lean Construction CY - Oslo, Norway SP - 331 EP - 341 SN - 2309-0979 (ISSN) AB - The production of social housing projects in Brazil has been criticized for systematically failing to meet the requirements of final users. This criticism comes mainly from post-occupancy evaluation studies carried out by academics. However, most of those studies have focused on the evaluation of housing product attributes, without considering the overall benefits resulting from the project. Due to the complexity of housing products, it is necessary to devise evaluation methods that enable a systematic analysis of the consequences for users. The purpose of this study is to propose a conceptual model that adapts value hierarchy concepts into the social housing context, based on the means-end chain theory. The secondary aim of this study is to propose guidelines for modelling value generation for final users of social housing projects, with the aim of supporting decision making during the product development process. This study was divided into four stages: (a) understanding existing social housing programmes in Brazil; (b) development of the conceptual model for value generation in the social housing context, based on value dimensions proposed in the literature; (c) development of a method for representing value generation in social housing projects; (e) assessment of the proposed solution through the evaluation of a housing project. KW - Value KW - housing KW - product development KW - means-end theory. L1 - https://www.iglc.net/papers/details/1087/pdf UR - https://www.iglc.net/papers/details/1087 DB - IGLC.net LA - English N1 - Export date: 04 October 2026 ER -