TY  - CONF
TI  - Towards Facility Management Participation in Design: A UCSF Case Study
AU  - Bascoul, Audrey M.
AU  - Tommelein, Iris D.
AU  - Tillmann, Patricia
AU  - Muxen, Scott
AD  - PhD, Civil and Envir. Engrg. Dept., Univ. of California, Berkeley, CA 94720-1712, USA, audrey.bascoul@berkeley.edu, Project Engineer, Dome Construction, orcid.org/0000-0001-8176-0041
AD  - Professor, Civil and Envir. Engrg. Dept., Director, Project Production Systems Lab., Univ. of California, Berkeley, CA 94720-1712, tommelein@berkeley.edu, orcid.org/0000-0002-9941-6596
AD  - Sr. Lean Manager, Real Estate Dept., Univ. of California, San Francisco, CA 94143, patricia.andretillmann@ucsf.edu, orcid.org/0000-0003-3420-3132
AD  - Assistant Vice Chancellor, Capital Planning Dept., Univ. of California, San Francisco, CA, scott.muxen@ucsf.edu
PY  - 2018
DA  - 2018/07/18
T2  - 26th Annual Conference of the International Group for Lean Construction
C3  - 26th Annual Conference of the International Group for Lean Construction
CY  - Chennai, India
SP  - 505
EP  - 515
DO  - 10.24928/2018/0209
SN  - 2309-0979 (ISSN)
AB  - The discipline of Facility Management (FM) emerged in the 1970s triggered by the concomitance of (1) increasing complexity in the workplace and (2) understanding of an interdependence between users’ behaviors and building design. Despite the existence of FM, a number of buildings today still fail to deliver value during the occupation phase. Although various causes contribute to such failures, this paper focuses on the lack of strategic involvement of Facilities Managers (FMs) in design. It uses the University of California, San Francisco (UCSF) as a case study to describe how an organization has-in the course of its Lean journey-learned the importance, not only of considering FM requirements during design, but more importantly of actively engaging FMs early in the design process. Benefits experienced by UCSF are multiple. One is that FMs understand, perhaps better than designers, the complexity of the programs housed by UCSF buildings and the constraints this complexity imposes on the design requirements. This helps FMs advise on trade-offs between their preferences for simple (e.g., easy-to-maintain) systems and the programs’ needs for complex systems.
KW  - Facility Management
KW  - Case Study
KW  - Design Management
L1  - https://www.iglc.net/papers/details/1575/pdf
UR  - https://www.iglc.net/papers/details/1575
DB  - IGLC.net
LA  - English
N1  - Export date: 04 October 2026
ER  -