TY  - CONF
TI  - Managing User Requirements in Social Housing Upgrading
AU  - Awwal, Samira
AU  - Tzortzopoulos, Patricia
AU  - Kagioglou, Mike
AU  - Soliman-Junior, Joao
AD  - PhD Researcher, Innovative Design Lab (IDL), University of Huddersfield, UK, samira.awwal@hud.ac.uk ,  orcid.org/0000-0001-7771-1511
AD  - Professor, Head of Department of Design and Built Environment, Director, Innovative Design Lab (IDL),  School of Arts and Humanities, University of Huddersfield, UK, p.tzortzopoulos@hud.ac.uk , orcid.org/0000- 0002-8740-6753
AD  - Professor, School of Engineering, Design and Built Environment, Western Sydney University, Australia,  M.Kagioglou@westernsydney.edu.au , orcid.org/0000-0003-3521-1484
AD  - Lecturer, Department of Design and Built Environment, School of Arts and Humanities, University of  Huddersfield, Huddersfield, UK, J.SolimanJunior@hud.ac.uk , orcid.org/0000-0002-8089-8628
PY  - 2023
DA  - 2023/06/26
T2  - Proceedings of the 31st Annual Conference of the International Group for Lean Construction (IGLC31)
C3  - Proceedings of the 31st Annual Conference of the International Group for Lean Construction (IGLC31)
CY  - Lille, France
SP  - 1072
EP  - 1081
DO  - 10.24928/2023/0167
SN  - 2789-0015 (ISSN)
AB  - User requirement management is essential to improve value generation in construction projects. Requirements management is also vital in the context of social housing upgrading/retrofit projects, as such projects generally involve a poor consideration of user needs. Design science research is adopted to propose a process model to support the identification of user needs in the social housing upgrade context. Data was gathered through an empirical study carried out in an upgrading project in the UK. The model includes the use of BIM (Building Information Modelling) based tools. The model can help elicit users’ needs and values through a participatory approach and the early inclusion of stakeholders in design decision-making. The process model contributes to an improved approach to managing user requirements, which will promote better value generation through retrofit projects.
KW  - User requirements
KW  - social housing upgrading
KW  - process model
KW  - building information modelling.
L1  - https://www.iglc.net/papers/details/2106/pdf
UR  - https://www.iglc.net/papers/details/2106
DB  - IGLC.net
LA  - English
N1  - Export date: 04 October 2026
ER  -