TY  - CONF
TI  - The Last Controller: a Human-centric Approach to Value Delivery in Construction Project Controls
AU  - Hoots, Adam
AU  - Milberg, Colin
AU  - Sharma, Vivek
AD  - Lean Construction Shepherd, Construction ACHE Solutions, Greenville, South Carolina, USA,  adam.hoots@constructionACHEsolutions.com,  https://orcid.org/0000-0002-0383-8437
AD  - Principal, ASKM & Associates, Northampton, Massachusetts, USA, colin@askmassociates.com,  https://orcid.org/0000-0002-3160-1728
AD  - Assistant Professor, Construction Science & Management Department, Clemson University, Clemson, South  Carolina, USA, viveks@clemson.edu, https://orcid.org/0000-0002-4112-8129
ED  - Seppänen, Olli
ED  - Koskela, Lauri
ED  - Murata, Koichi
PY  - 2025
DA  - 2025/06/02
T2  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
C3  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
CY  - Osaka and Kyoto, Japan
SP  - 459
EP  - 470
DO  - 10.24928/2025/0292
SN  - 2789-0015 (ISSN)
AB  - This paper evaluates traditional construction Project Control Systems (PCS), identifying limitations in effectively managing project variability, complexity, and real-time decision-making. Conventional PCS models, largely reliant on single-loop feedback mechanisms, often prove inadequate for the dynamic and rapidly evolving nature of contemporary projects. Addressing this gap, the research synthesizes interdisciplinary literature from mechanical and electrical engineering, business management, and lean construction to propose an advanced framework termed Future Project Controls (fPC). Central to this framework is the introduction of the "Last Controller" role, a human-centric concept emphasizing rigorous final-stage quality assurance, value delivery, and proactive variability management, complementing the Last Planner System. The fPC framework integrates feedforward, concurrent, and feedback control mechanisms tailored to each project stage, enhancing responsiveness, resilience, and value delivery. The paper highlights the importance of clearly defined stage-specific metrics, systematic disturbance management, and adaptive learning across multiple projects. Finally, it outlines key areas for future research, including validating controller-specific performance indicators, leveraging artificial intelligence to enhance predictive controls, evaluating scalability across diverse projects, examining organizational and behavioral influences, and assessing long-term benefits. This comprehensive approach seeks to significantly improve project outcomes through more effective, integrated, and human-focused project controls.
KW  - Lean Project Controls
KW  - Lean Construction
KW  - Feedforward
KW  - Last Controller
KW  - or Concurrent Control
L1  - https://www.iglc.net/papers/details/2433/pdf
UR  - https://www.iglc.net/papers/details/2433
DB  - IGLC.net
LA  - English
N1  - Export date: 04 October 2026
ER  -