TY - CONF TI - Managing the Information Flow in Customised Apartment Building Projects AU - Rocha, Cecília Gravina da AU - Kemmer, Sergio Luiz AD - Civil Engineering Department (DECIV), Federal University of Rio Grande do Sul (UFRGS), 3rd floor, 99 Osvaldo Aranha Av., Centro, 90035-190, Porto Alegre, RS, Brazil, Phone +55 51 3308 3518, cecilia.rocha@ufrgs.br AD - PhD Candidate, School of the Built Environment, The University of Salford, CNPq Scholar – Brazil, S.Kemmer@edu.salford.ac.uk. ED - Formoso, Carlos Torres ED - Tzortzopoulos, Patricia PY - 2013 DA - 2013/07/31 T2 - 21th Annual Conference of the International Group for Lean Construction C3 - 21th Annual Conference of the International Group for Lean Construction CY - Fortaleza, Brazil SP - 279 EP - 288 SN - 2309-0979 (ISSN) AB - The adoption of customisation strategies increases the degree of clients’ involvement in apartments building development and production and also the amount of information that needs to be managed. In such strategies, clients’ specific requirements need to be translated into design and construction instructions. Failure in efficiently and effectively processing this information can result in apartments that do not fulfil clients’ requirements and/or drawbacks in the construction process such as delays or reworks. As a result, having an appropriate information flow among companies, clients, and suppliers is an important success factor for a customisation strategy. This paper presents the evolution of the information flow in four apartment building projects developed by a Brazilian construction company. This research follows a previous study on the same topic (i.e. customisation in house-building) published in 2010 at the IGLC conference. While that paper sought to describe a set of practices applied by this company for managing customisation and its connections with lean concepts and principles, this one aims to show how those practices have evolved through time. Thus, based on the analysis of these practices, this paper aims to provide guidance on how to manage the information flow in customisation strategies. KW - Customisation KW - production KW - information flow KW - apartment building project. L1 - https://www.iglc.net/papers/details/942/pdf UR - https://www.iglc.net/papers/details/942 DB - IGLC.net LA - English N1 - Export date: 04 October 2026 ER -