https://doi.org/10.24928/2026/0283
Supply chain management performance: a case study of Indonesian toll road construction project
Arif Haidar Nur Shidqi1, Mochamad Agung Wibowo2, Alfain Ramdhan3, Reynastasya Syahra Athilla4, Salma Rahima Ahmad5, Maulida Asri6, Gunadi 7, Mardiansyah 8, Arif Rahman9 & Amy Rachmadhani Widyasti10
1Project Manager, Infrastucture I Division, PT Hutama Karya (Persero), Jakarta, Indonesia, [email protected], orcid.org/0009-0005-1957-28202Dean, School of Postgraduate Studies, Diponegoro University, Semarang, Indonesia, [email protected], orcid.org/0000-0002-5434-9107
3Engineering Officer, Infrastucture I Division, PT Hutama Karya (Persero), Jakarta, Indonesia, [email protected], orcid.org/0009-0003-7544-9507
4Engineering Officer, Infrastucture I Division, PT Hutama Karya (Persero), Jakarta, Indonesia, [email protected], orcid.org/0009-0007-3659-6175
5Master’s Degree, Engineering Faculty, Diponegoro University, Semarang, Indonesia, [email protected], orcid.org/0009-0009-1306-0305
6Master’s Degree, Engineering Faculty, Diponegoro University, Semarang, Indonesia, [email protected]
7Director of Operation I, PT Hutama Karya (Persero), Jakarta, Indonesia, [email protected]
8Director of Operation II, PT Hutama Karya (Persero), Jakarta, Indonesia, [email protected]
9Executive Vice President of Infrastucture I Division, PT Hutama Karya (Persero), Jakarta, Indonesia, [email protected]
10Executive Vice President of Engineering, Research & Information Technology, PT Hutama Karya (Persero), Jakarta, [email protected], orcid.org/0009-0006-7600-6064
Abstract
The construction sector plays an important role in economic development, yet construction projects continue to face critical challenges in material procurement and supplier logistics. These challenges can delay material flows, disrupt project schedules, and weaken overall supply chain performance. This study evaluates supply chain performance in an Indonesian toll road construction project using the SCOR 14.0 framework to identify performance gaps and propose improvement strategies that support lean construction. The analysis focuses on supplier reliability, responsiveness, and agility from the contractor’s perspective using the Objective Matrix (OMAX) and Traffic Light System. The results show that reliability was the strongest attribute across suppliers, while responsiveness and agility remained moderate, indicating weaknesses in delivery coordination, production responsiveness, and adaptation to demand changes. The findings suggest that SCOR 14.0 provides a useful project-level framework for evaluating multiple suppliers and identifying strategic recommendations to improve supply chain integration, reduce waste, and support workflow continuity.
Keywords
Lean construction, supply chain management, supplier performance.
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Reference in APA 7th edition format:
Shidqi, A. H. N., Wibowo, M. A., Ramdhan, A., Athilla, R. S., Ahmad, S. R., Asri, M., , G., , M., Rahman, A. & Widyasti, A. R.. (2026). Supply chain management performance: a case study of Indonesian toll road construction project. In Hamzeh, F., Poshdar, M., & Garcia-Lopez,, N. P. (Eds.), Proceedings of the 34th Annual Conference of the International Group for Lean Construction (IGLC 34) (pp. 1846–1858). https://doi.org/10.24928/2026/0283
Shortened reference for use in IGLC papers:
Shidqi, A. H. N., Wibowo, M. A., Ramdhan, A., Athilla, R. S., Ahmad, S. R., Asri, M., , G., , M., Rahman, A. & Widyasti, A. R.. (2026). Supply chain management performance: a case study of Indonesian toll road construction project. IGLC34. https://doi.org/10.24928/2026/0283
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